Information about Privacy on Apple Valley Graphic Design
Apple Valley Graphic Design is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to Apple Valley Graphic Design ; it does not apply to other online or offline sites, products or services. Please read the complete Apple Valley Graphic Deisgn privacy statement.
Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering Apple Valley Graphic Design products. Personal information collected by Apple Valley Graphic Design often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.For example: If you choose a service or transaction that requires payment, such as making a purchase in the Shop area of the Web site, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.When you buy a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Web site.Apple Valley Graphic Design also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Apple Valley Graphic Design.Apple Valley Graphic Design also collects information about which pages our customers visit within Apple Valley Graphic Design. This site visitation data is identified only by a unique ID number, and it is never linked with personal information
Use of your Personal Information
We use your personal information for the following purposes:To ensure our site is relevant to your needs.To deliver services, such as newsletters, that you request.To alert you to product upgrades, special offers, updated information and other new services from Apple Valley Graphic Design, if you so request.To allow you access to limited-entry areas of our site as appropriate.We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of Apple Valley Graphic Design, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Control of your Personal Information
When you register, or otherwise give us personal information, Apple Valley Graphic Design will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.Apple Valley Graphic Design may send out periodic e-mails informing you of product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.
Access to your Personal Information
Apple Valley Graphic Design will provide you with the means to ensure that your personal information is correct and current.If you register on Apple Valley Graphic Design, you can review and edit your personal information at the My Account. You will be asked to enter your Username and password before viewing your personal information.At the My Account you can view and edit personal information you have already given us at Apple Valley Graphic Design.
Security of your Personal Information
Apple Valley Graphic Design is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Protection of Children's Personal Information
Changes to this Statement
Apple Valley Graphic Design will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.
LocalChurchOutreach is a branch of Apple Valley Graphic Design located in Winchester, VA. When you complete your order you will see Apple Valley Graphic Design on all invoices and checkout pages.
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. APPLE VALLEY GRAPHI DESIGN RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
Customer is fully responsible for final proof and layout approval prior to the printing process.Apple Valley Graphic Design is NOT LIABLE for errors in a final product caused by any of the following reasons:Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size.
By submitting the above document to Apple Valley Graphic Design "I agree to the following terms".I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.
All material and software Copyright (c) 2009 Apple Valley Graphic Deisgn. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the Apple Valley Graphic Design web site and/or its subsidiaries (referred to herein as Apple Valley Graphic Design) or the copyrighted property of parties from whom Apple Valley Graphic Design has licensed such property.You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Apple Valley Graphic Design Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work. Apple Valley Graphic Design policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not Apple Valley Graphic Design, are entirely responsible for all Content that you use from Apple Valley Graphic Design Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Apple Valley Graphic Design or any third party. Apple Valley Graphic Design does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Apple Valley Graphic Design be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.You acknowledge that Apple Valley Graphic Design does not pre-screen Content, but that Apple Valley Graphic Design and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Apple Valley Graphic Design may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Apple Valley Graphic Design, its users and the public.
Apple Valley Graphic Design does not provide any design files
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. Apple Valley Graphic Design is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. Apple Valley Graphic Design is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.Additional fees may apply for the files larger than 30MB.
ADDITIONAL FEES FOR 2ND PROOF
The first proof for each order is free (included in the printing price). Replacing any files after the first proof has been sent will result in additional charges for each file replacement. $5.00 fee applies to the following products:Business Card, Bookmark, Club Flyer, Collectors Card, Door Hanger, Postcard, Rackcard, RipBusiness Card, Rolodex, Roll Label, Sticker, and Tent Card$15.00 fee applies to the following products:Envelope, Flyer, Letterhead, and Notepad$30.00 fee applies to the following products:Booklet, Brochure, Calendar, Catalog, CD Package, DVD Package, Mini Menu, Poster, and Presentation Folder
COLOR PROOFING & MATCHING
Apple Valley Graphic Design is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.Apple Valley Graphic Design will try it's best to match the gradient density of each color , Apple Valley Graphic Design is not liable for the final appearance of a color.Important : Gang-run printing is multiple (and different) customer jobs are combined on a large print sheet, and run at the same time. For example, we layout 65 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 65 sets of 1000 cards . Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color, offset job among 65 customers.Application of UV Coating may effect or change the appearance of the printed colors. Apple Valley Graphic Design is not liable for the final color appearance of a UV product/s.
ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
Apple Valley Graphic Design will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction )Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.Customer must notify Apple Valley Graphic Design within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.
ORDER SHIPPING AND DELIVERY
Apple Valley Graphic Design will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Apple Valley Graphic Design be liable for any consequential or damages resulting from any delay in shipment or delivery.All Apple Valley Graphic Design customers agree not to hold Apple Valley Graphic Design liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Apple Valley Graphic Design's direct control. Apple Valley Graphic Design shipment and delivery dates are calculated based upon estimates provided by our suppliers.Apple Valley Graphic Design will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.Please allow one day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for Apple Valley Graphic Design to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. Apple Valley Graphic Design is not responsible for 3rd party shipping errors, omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address,Apple Valley Graphic Design will reship the package with corrected address and charge an additional shipping fee for the shipment.
Multiple mailing can be held inhouse for no more then 2 months.
CREDIT CARD CHARGES
Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license.. (A valid photo I.D)We reserve the right to refuse service without disclosing a reason. All prices are subject to change without notice, no adjustments will be made.
Please note that products are not printed in Winchester, VA, but are printed in either Burbank, CA, Northern KY or Texas.